Privacy Policy - United Kingdom

Version: 1.0 Last Updated: December 2025

1. Introduction

Welcome to Comparisun UK. We are committed to protecting your privacy in accordance with UK GDPR, Data Protection Act 2018, and PECR 2003.

2. Data Controller

Comparisun UK Ltd Website: https://comparisun.uk

Supervisory Authority: Information Commissioner's Office (ICO) Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF Telephone: 0303 123 1113 Website: https://ico.org.uk

3. Data We Collect

Information You Provide:

• Property details (address, roof characteristics)
• Contact information (name, email, phone)
• Energy information (consumption, bills)
• Installation preferences

Automatically Collected:

• IP address (anonymised after 7 days)
• Browser and device information
• Usage patterns
• Cookies (with consent)

4. How We Use Your Data

Lawful Bases:

• Consent: Quote requests, marketing
• Contract: Service provision
• Legitimate Interests: Service improvement, fraud prevention
• Legal Obligation: Regulatory compliance

5. Data Sharing

We share data with:

• Solar installers (when you request quotes)
• Service providers (hosting, analytics)
• Legal authorities (when required)

6. Your Rights

Under UK GDPR you have rights to:

• Access your data
• Rectify inaccurate data
• Erasure ('right to be forgotten')
• Restrict processing
• Data portability
• Object to processing

Age of consent for data processing in UK: 13 years

7. Cookies

We use cookies with your consent per PECR 2003:

• Strictly necessary (cannot be disabled)
• Functional (opt-in)
• Analytics (opt-in)
• Marketing (opt-in)

8. Data Security

We implement TLS 1.3 encryption, access controls, and regular security audits.

9. Data Retention

• Quote requests: 12 months
• Account data: Until deletion requested
• Communication records: 6 years
• Analytics: 26 months

10. Contact

Email: privacy@comparisun.uk

To lodge a complaint: https://ico.org.uk/make-a-complaint

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For the complete Privacy Policy, please refer to the full document.